Refund policy

  • Return Process (Store Credit Only we do-not offer refunds accept on NEW items and only within 7 days from when you receive the order.) All items must be returned to us in the condition they were received. Items must be returned unworn, unwashed and odor free. We reserve the right to refuse a return if the above mentioned conditions are not met.
  • Final Sales
  • *All Live Sales are Final Sales*
  • The following items are not available for refund and/or store credit:

  • Grab Bags, Mystery Bags, Sale/Clearance/If Purchase with a Discount Code (if you use any type of discount code that is a sale/clearance item so that is final sale), Bathing Suits, Graphic Tees, Jewelry, Accessories of any kind, Sunglasses, Hats, Scarves, Headbands, Handbags and Gift Certificates.

  • ALL WHITE ITEMS/ITEMS THAT ARE WHITE AND ANOTHER COLOR are final sales and can’t be returned.

  • Store credit coded can not be used with other promotional sales because that is a previous purchase.

RETURNING
  • Refer to the complete Return Policy above to ensure that your return meets all criteria. Return shipping is SOLELY THE CUSTOMER’S RESPONSIBILITY unless otherwise stated. We recommend using USPS or UPS that provides tracking information for your record. We are NOT responsible for any lost, stolen or damage merchandise while in transit.

  • Once your package is received please allow our Return Department up to 5-7 business days for processing. When your return is processed you will receive an email notification/text message with status or your return. 


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